RN Yamile Ders belief that understanding a teams cultural diversity is a vital part of leadership and necessary to build a collaborative team and a healthy workplace became a driving force when she became critical care director at Florida Hospitals Celebration Healths ICU in 2008. Since then, she has been intent on maintaining an environment of continuous learning and understanding of culture and its effects on staff members.Yamile Der, RN
Part of this journey included a display of a colorful hand logo that symbolizes diversity and unity in care and the commitment to bring cultural harmony on this unit. The logo was a staff-driven work of art, Der, BSN, RN-BC, said in a report to the American Association of Critical-Care Nurses on her efforts. The hand was embroidered by a staff member and framed on the unit, to show that each member is an essential part of the diverse team, she said.Florida Hospital Celebration Health staff celebrate the success of the ICU’s cultural diversity initiative.
New team members are introduced to the commitment to cultural harmony. As the staff grows, they gain knowledge about cultural similarities and differences, which brings a new perspective to providing healthcare, Der said.
The team participates in diversity events, and staff meetings are kicked off by a staff member in cultural attire giving a presentation about his or her culture and how it relates to healthcare.
There also has been a positive effect on the quality of care since the multicultural efforts began, Der said. As we listen and learn from each other, it has brought a sense of belonging, she said. I believe we owe this awareness to our staff and our patients. As a nurse leader in healthcare, its my commitment to enhance awareness of the diverse culture we serve.