After six years of petitions and paperwork, blueprints and planning, the new $175 million patient care tower at Franklin Square Hospital Center, Baltimore, is up and running.
The 356,000-square-foot facility, which opened in November, has all-private patient rooms, an expanded ED, a larger pediatric center and state-of-the-art features to optimize delivery of quality care.
We have one of the best nurse-to-patient ratios of any hospital in the state, says Larry Strassner, RN, PhD, NEA-BC, Franklin Squares CNO and vice president for nursing care. The executive team has invested significantly in nursing and quality care. They realize the RN at the bedside is key to us achieving the quality and service our patients deserve.
Strassner says the new towers units reflect the best practices in primary care, including many suggested by Franklin Squares own nurses.Photo courtesy of Franklin Square Hospital Center
New all-private patient rooms include an observation area outside the room for nurses and other healthcare professionals.
Everything is designed to bring care more effectively to the patient, he says.
The seven-story tower boasts open, centrally located nurses stations for easier access to staff and expanded medical, surgical and critical-care units. Its Todd Heap Family Pediatric Center features a dedicated ED area with child-friendly intake and triage rooms.
The pediatric center is named in honor of Baltimore Ravens tight end Todd Heap who, along with his wife, Ashley, pledged to raise $1 million for the pediatric ED and inpatient units.
Visitors to the tower walk into a three-story atrium that has easy access to admitting and information and includes a bamboo garden, waterfall and fireplace area plus quiet reflection areas, a new chapel and a prayer garden.
Among the high-tech innovations include nurses being equipped with special cell phones used to communicate directly with patients and other healthcare professionals. When patients press the call button at their bedside, they are connected directly to their nurses cell phone. Hospital officials say this innovation speeds nurse-patient communication and response times.