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Greater Chicago Nursing Excellence Finalists: Management

The Management finalists for the Nursing Spectrum Nursing Excellence Awards event, which takes place May 5 in Schaumburg, Ill., are as follows:

Patricia A. Creehan, APN/CNS, MSN
Manager, Clinical Operations for Labor & Delivery
Advocate Christ Medical Center, Oak Lawn, Ill.
Nominated by: Mary Murino

Patricia A. Creehan is credited with taking Advocate Christ Medical Center’s labor and delivery unit from respectable patient satisfaction percentile scores in the 70s and 80s to a consistent 99th percentile in the past year. Her accomplishments amaze colleagues. Creehan led staff in an effort to understand how hourly rounding in a busy unit would make a difference. Patient satisfaction surveys consistently reference the hourly rounding and professional nursing care. Creehan has had a major impact on physician satisfaction, making numerous contributions to assist physicians in the delivery of care on the unit. For example, she improved the labor and delivery operating room and triage areas with the addition of a nurse practitioner. Creehan also has driven associate satisfaction scores, which were in the 11th percentile and had a tier III ranking. In a matter of 18 months, those satisfaction scores jumped to the 96th percentile and a tier I ranking. A member of the medical center’s patient safety council, Creehan’s contributions also have improved performance improvement compliance.

Joseph Newsome, RN

Joseph Newsome, RN, MSN
Manager of Clinical Operations
Advocate Christ Medical Center, Oak Lawn, Ill.
Nominated by: Hazel R. Boncodin

Joseph Newsome represents the best that the nursing profession has to offer, with his excellence in management and passion to deliver the highest quality care. He is a captain in the U.S. Army Reserves and was assigned to duty in Germany for two years before coming to the unit. Newsome also is an instructor for several courses, including emergency nursing in pediatrics, trauma nurse core and advanced burn life support courses. He has helped pioneer successful programs at the hospital, including the Just Culture initiative aimed at encouraging and rewarding staff for reporting errors and mistakes. He also helped to launch the Discharge Lounge, based on what he found in the literature and by benchmarking with other hospitals. The Discharge Lounge decreases backflow to the ED and helps improve throughput in the ED. An excellent role model, educator and mentor, Newsome gives those he works with the tools to complete their tasks. He was one of eight nurses awarded with the Surgeon General’s Outstanding Service Award for exemplary efforts to coordinate and deliver joint medical readiness training and, thereby, improve medical personnel readiness across the uniformed services during the 2009 presidential inauguration.

Dana Castle, RN

Dana Castle, RN, BSN
Clinical Operations Assistant
Advocate Christ Medical Center, Oak Lawn, Ill.
Nominated by: Terese Shomody

Dana Castle is a team player and a leader of her unit. Even though she does not need to take a patient assignment, she consistently stays on the unit and makes herself available to the staff. The staff relies on her expertise in patient care, medication reconciliation, regulatory body standards and patient and associate satisfaction initiatives. Castle goes above and beyond, coming in early to round with the nightshift and staying later to round with evening staff members. She is strong in her ability to see the unit as a whole, making the daily assignments, overseeing the monthly schedule and trying to ensure that all associates are treated fairly. Her attention to patient satisfaction is evident in her daily rounding with endoscopy and cardiology patients. If something is needed in the unit, Castle will get the job done. Her ability to impact colleagues is also exemplary: The unit went through a rigorous performance enhancement initiative in the last year, and her participation in rapid improvement events and workouts, as well as her support and enthusiasm, helped to keep the staff encouraged through the change process.

Thomas W. Andrews, RN-BC

Thomas W. Andrews, RN-BC, MS
Assistant Director, Center for Nursing Informatics
University of Chicago Medical Center
Nominated by: Sally Szumlas

Thomas W. Andrews has been involved in clinical informatics systems as a senior project manager and clinical systems analyst since 1995. In these roles, he manages hospital systems in multiple clinical areas, including pharmacy, medical records, nutrition and food services, and nursing services. Andrews planned and confirmed systems stability through the Y2K upgrades. Among many other notable projects, he moved the nursing department to implement electronic staff scheduling and participated in the organizational initiative to implement Microsoft Outlook and Windows XP. Andrews’ most recent accomplishments include the successful organizationwide planning and launch of the many phases required for electronic medical record implementation. He coordinated services and resources that educated almost 4,000 care providers, including physicians, advanced practice nurses, RNs, nursing assistants, medical students and multiple ancillary department clinicians about the use of electronic medical records. The staff perceives Andrews as a role model who communicates clearly and manages with understanding and support. He follows up diligently on each and every issue raised and maintains a clear vision of the challenges and workflow needs of the staff nurse. Andrews also advocates for refinement of healthcare and documentation policies to support the clinical practices of nursing and the medical staff. More importantly, he is the first to cite and continuously reinforce that technology and policies cannot replace critical communication among professionals.

Ann Seliga, RN

Ann Seliga, RN
Director of Critical Care, Telemetry & Respiratory Therapy
MacNeal Hospital, Berwyn, Ill.
Nominated by: Susan Morby

Ann Seliga’s patient outcomes exceed the national benchmarks in all nursing indicators, with her patients reporting high satisfaction and her staff reporting high levels of job satisfaction. She is a mentor to many. Seliga has an innate sense of who is likely to succeed at something and gives that person the encouragement he or she needs to move forward. Three of her nurses have been promoted to management positions because of Seliga’s encouragement. After 30 years of nursing, Seliga has returned to school to advance her education. She sets an example for nurses to move ahead by creating an environment that is conducive to professional achievement. She supports her staff by making sure they get financial assistance. Seliga has created an environment where everyone in the unit has a say, and that staff involvement has resulted in a highly functional team and a problem-solving culture. To help create a rewarding, safe and quality care environment, Seliga has done much, including instituting 24-hour visitation where families learn to help in the case of codes. She never forgets a birthday, and she makes it a big deal when one of her staff members becomes board certified, graduates with a new degree or advances clinically. Seliga also makes sure to get involved with patients and their families, who often get to know her personally.

By | 2020-04-15T14:08:08-04:00 April 19th, 2010|Categories: Greater Chicago, Regional|0 Comments

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