Rebecca Smallwood, MBA, RN, has over 25 years of experience across a wide spectrum of healthcare settings including: rural and urban acute care hospitals, public health, ambulatory surgery center, higher education, and commercial organizations. Her roles have included: medical/surgical, ED, and OR staff and charge nurse; director of school health services/school nurse for PK-12th grades; public health epidemiology and bioterrorism preparedness; Infection control practitioner; quality management specialist; organizational development specialist; and educator. Prior to joining Relias as a SME and writer for acute care and payers, she provided healthcare learning and development consultation to Swank Healthcare and was the Director of Education Services for Health.edu, a division of Texas Tech University Health Sciences Center. She has authored live and web-based educational content on clinical, patient safety, regulatory, leadership, patient experience, and performance improvement topics. Rebecca earned a diploma in nursing from Methodist Hospital School of Nursing in Lubbock, Texas in 1989 and an MBA in Healthcare Administration from Wayland Baptist University in 2010.