Kathleen D. Pagana
PhD, RN
Kathleen D. Pagana, PhD, RN, president of Pagana Keynotes & Presentations and professor emeritus from Lycoming College in Williamsport, Pennsylvania, is the author of \\"The Nurse's Etiquette Advantage: How Professional Etiquette Can Advance Your Nursing Practice\\" and \\"The Nurse's Communication Advantage: How Business-Savvy Communication Can Advance Your Nursing Practice.\\"