DEPARTMENT:  Home Health Hospice

SCHEDULE:  Full-Time Regular, 40 hours per week, Day shift. Monday through Friday: 8:00am to 5:00pm. Rotating Weekends and Holiday call.

EDUCATION: BSN or BA in health care related field preferred.  Graduate of accredited school of nursing required. 

LICENSE/CERTIFICATION: Current California RN license required.  Current BLS certification required.  PHN certificate preferred.  Current valid California Driver’s license required.

JOB SUMMARY: Manages activities of the home/health/hospice agency.  Monitors quality, service and utilization standards.  Supervises the day-to-day clinical operational activities.  Ensures compliance with federal, state, and local regulations.

QUALIFICATIONS: Demonstrated knowledge of quality improvement, clinical care delivery processes, staffing, and budgeting. Demonstrated supervisory or lead experience.  Knowledge of Nursing Practice Act, The Joint Commission and other federal, state, and local regulatory requirements.  Previous nursing experience in acute care setting (usually two years).  Previous home health and/or hospice experience (usually three years).  Strong interpersonal communication skills.  Must be able to work in a Labor/Management Partnership environment.

PREFERRED QUALIFICATIONS: Inpatient resource management

SKILLS TESTING: N/A

DUTIES: Manages the day-to-day clinical operations of the agency, including practice standards, staffing, payroll, budgets, fiscal management, and quality improvement.  Supervises agency and employee safety programs and risk management.  Responsible for overall supervision of hospice and home health nurses and aides, includes interviewing, hiring, monitoring assignments and evaluating personnel.  Develops and implements action plans to improve staff development.  Acts as resource to staff as clinical expert.  Ensures individualized care goals are met.

Ensures the highest quality of care is provided and is in compliance with federal, state, and local regulatory requirements and established departmental policies and procedures.  Monitors the quality of service and utilization standards and assumes specific responsibility for patient care at the agency level.  Researches, identifies, and implements best practice models of other agencies. 

Participates in program management, including licensing, budgeting, utilization and quality assessment/improvement activities.  Ensures coordinated plans of treatment, customer focused care, and cost effective utilization of services.  Monitors the allocation and utilization of personnel based on continual changes in patient population/needs and provides the best level of patient care while identifying savings opportunities.

Works with health care providers outside of the agency to achieve optimal patient care across the continuum.  Coordinates with appropriate team members or contract services for the clinical care hospice and home health patients and families. Reviews all visits made by contract services for adherence to hospice and home health policies

Ensures patients receive quality care by reviewing documentation, making visits with staff, reviewing care plans, conducting/participating in multidisciplinary team conferences, and reviewing patient satisfaction reports.  Investigates and resolves patient/family member concerns regarding patient care.

OTHER DUTIES:

      -To improve referral process into home care; act as home care liaison

-Improve inpatient/home care hand offs including integrity of referral to meet regulatory standards

-To fully instruct patient/family to Hospice program; to provide adequate supporting documentation for Hospice diagnosis

-Assist discharge planning with home health and hospice referrals; dialogue with inpatient members as necessary

-To maximize home care access -- "bed control"

-Decrease inpatient avoidable stays and discharge delays

-Assist in decreasing inpatient length of stay

-To participate in inpatient and complex patient rounds

Kaiser Permanente conducts compensation reviews of positions on a routine basis.  At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status.  Such changes are generally implemented only after notice is given to affected employees.

Consistently supports compliance and the Principles of Responsibility  (KP’s code of conduct) by maintaining confidentiality, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal and State laws and regulations, accreditation and licensure requirements, and KP policies and procedures. 

In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.

PLEASE NOTE: - Kaiser Permanente is an AA/EEO employer -