Job Summary

1.Provide Disability applicationassistance to LATCH enrollees who are likely to be eligible for disability benefits through a combinationof in-home, telephonic, and clinic-based interventions. Supportive activities will include: initiating contact with patients to assess their level of need for assistance and education; assisting client to complete necessary paperwork and acting as a liaison between the claimant, health care providers, Social Security Administration (SSA), and other service providers involved in the application process to ensure that it is successfully completed and filed; communicating with medical providers to ensure that there is enough evidence in a client’s medical record to substantiate an applicant’s impairments to their ability to work; building strong relationships with SSA field office staff and the State Disability Determination Services offices in order to address claimants’ and providers’ questions about the disability process; referring claimants to available community resources.

2.Coordinate and conduct educational activities with healthcare providers and other service providers to improve their understanding of their role in the disability application process and to strengthen the collaboration and coordination among providers who serve the disabled and may be involved in the filing process. Activities to include: conducting quarterly educational sessions to answer general questions, discuss issues and identify systems gaps related to the disability application process; participate in the creation and dissemination of a low-literacy "Helpful Hints" brochure for claimants and providers being developed by the Partnership for a Healthy Durham’s Access to Care Committee; actively participate in monthly meetings of the Disability Work Group and collaborate on the development of a CME-approved forum for healthcare providers.

3.Participate in the Disability Work Group monthly meetings, and other relevant stakeholder meetings as identified.

4. Track the numbers of disability applications initiated, activities performed, and the status of individual claims and input all case management activity in COAH.

**Education/Training: BS/BA degree from an accredited program in Sociology, Health Education, Community Health, Public Health, Social Work, Psychology or related field.

**Experience: One to three years of recent community-based work.

Experience: One to three years of recent community-based work.