This position supports Kaiser Permanente’s code of conduct and compliance by adhering to all laws and regulations, accreditation and Licensure requirements, and internal policies and procedures. Kaiser Permanente is proud to be an equal opportunity/affirmative action employer.

DEPARTMENT:  HIM

SCHEDULE:  Full-time, Regular; 40 hours/ week; Day Shift.

EDUCATION/ LICENSE/ CERTIFICATION: 

Bachelors degree, or equivalent experience in related field.  Masters degree preferred. Accredited Record Technician or Registered Records Associate Association required.

POSITION SUMMARY:

Provides leadership and overall management of all Health Information Management (HIM), outpatient chart room, and medical secretary functions for medical centers and satellites in the CSA. Responsible for developing and maintaining effective policies, procedures, systems, and working relationships with other medical center and CSA departments, division departments, medical staff and external attorneys, providers, regulatory and reporting entities.

QUALIFICATIONS:

Substantial experience (usually 7-10 years) in the health information management field. Significant experience (usually 5+ years) as a manager of a HIM department. Detail knowledge of The Joint Commission, NCQA, CMRI and federal, state and local requirements for medical records. Current knowledge of ICD9 and CPT4 coding system Strong experience with computerization and technology advances in health information. Must be able to work in a Labor/Management Partnership environment.

PREFERRED QUALIFICATIONS: Experience in an electronic health record environment strongly preferred.  This experience should include strategic planning , systems implementation, and staff development, with a demonstrated ability to meet organizational goals. 

SKILLS TESTING: N/ A

DUTIES:

Provides strategic planning and direction for the development and enhancement of health information related services throughout the CSA. Ensures that goals and services provided by Health Information Management are aligned with organizational priorities. Ensures compliance with health information requirements established by The Joint Commission, NCQA, federal and state laws and regulations, CMRI, medical staff bylaws, and regional and local policies and procedures. Represents the CSA in division-wide efforts to meet regulatory requirements and improve the quality of health information records and services. Responsible for the care, custody and security of stored medical records, and for tracking the location of medical records when they are properly released for use by care providers. Manages the functions performed by the HIM department including: record delivery and retrieval, assembly, abstracting and analysis, coding, data collection, management and reporting, release of information, vital statistics, and transcription services. Timeliness and accuracy of functions impacts both medical information providers use for patient care as well as medical center revenues. Ensures high quality and consistency of services across the CSA through establishment and implementation of quality assurance activities. Establishes effective working relationships with CSA leadership, TPMG, Department of Quality, Utilization Management, Nursing, and other users of clinical information and data. Ensures the availability and quality of data, and consistency in interpretation of information. Provides effective financial management and efficient use of resources. Directs the development of budgets, monitors operating expenses, analyzes variances and develops corrective action plans. Evaluates opportunities for enhancing the cost effective delivery of service. Ensures effective use of health information data through providing statistical analyses and reports, and by consulting with other departments who utilize data for management, quality, utilization, research, billing and other vital functions. Manages and resolves human resource, employee and department safety and risk management issues. Represents hospital in legal proceedings as keeper of records.

Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente’s Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanente’s policies and procedures.

Kaiser Permanente conducts compensation reviews of positions on a routine basis.  At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status.  Such changes are generally implemented only after notice is given to affected employees.

OTHER DUTIES: The HIM Director is responsible for the management and performance of the HIM and Transcription departments for Santa Rosa.  The position ensures compliance with regional and local policies and procedures, as well as those of external agencies and government entities.  The Director provides strategic direction  for the development and enhancement of HIM services, in alignment with organizational goals.