This position supports Kaiser Permanente’s code of conduct and compliance by adhering to all laws and regulations, accreditation and Licensure requirements, and internal policies and procedures. Kaiser Permanente is an AA/EEO employer.

DEPARTMENT:  Cosmetic Surgery, Cosmetic Services, and Plastic Surgery

SCHEDULE:  Full-time, regular; 40hrs/week; SHIFT: Day; Monday through Friday 8:30am to 5:00pm

EDUCATION: BSN or BA in health care related field strongly preferred. Masters degree preferred. Graduate of accredited school of nursing. Current California RN license required. BLS certificate required.

POSITION SUMMARY: Manages 24-hour departments providing patient care services. Ensures staff provide high quality, accessible, cost effective care, and patient focused services to members across the continuum, which comply with local, state, and federal requirements. Develops and maintains clinical standards of care and practice; responsible for all resource budgeting, selection and development.

QUALIFICATIONS:  Extensive nursing experience in both patient care and management/leadership roles required (usually 5 years). Knowledge of Nurse Practice Act, The Joint Commission, and other local, state, federal regulations. Previous supervisory experience required (usually 4 years). Demonstrated strong interpersonal communication skills.

PREFERRED QUALIFICATIONS:

Previous nursing experience in outpatient care required (usually 3 years) Previous supervisory expereince required (usually 2 years). Clinical specialzation in area of practice preferred. Knowledge of Nurse Practice Act, JCAHO, and other local, state, federal regulations. Must be willing to work in a labor management partnership environment. This is a TPMG position (outpatient clinic operations)  reporting to the TPMG North Valley Surgical Specialties Services Director.  Position also includes Plastic Surgery .  Successful candidate will demonstrate proven experience in finance, business management, program development and project management. Qualified candidates will be able to demonstrate previous success in improving quality and service in a for profit out patient clinic environment. Cosmetic and Dermatology experience preferred.   May also be required to assist in coverage of operations in other main administrative offices.   Hours may vary depending on office hours and/or type of coverage.

REQUIRED SKILLS TESTING: N/A

DUTIES: Manages the operations of 24-hour departments that may be at multiple locations. Ensures Assistants and staff provide the highest quality of care and are in compliance with the Nursing Practice Act, The Joint Commission, federal, state, and local requirements. Establishes, implements, and maintains patient care and service standards to meet members and internal clients expectations. Designs and evaluates processes to improve systems and patient care results across the continuum of care. Develops and monitors budgets for the appropriate use of human and material resources. Monitors financial performance and identifies and implements strategies to reduce costs and improve quality of care/service. Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff. Ensures on going staff development. Develops, implements, and monitors departmental policy and procedures which support the organizations goals and business objectives and ensures they are met. Oversees and develops standards of care and standards of practice, directs fiscal management, and quality improvement activities. Manages and resolves human resource, employee and department safety, and risk management issues.

PREFERRED DUTIES: This is a TPMG position (outpatient clinic operations) reporting to the Service Director of Surgical Specialities. Successful candidate will provide direct and focused support to Cosemetic Surgery, Plastic Surgery and Cosmetic Services. The position is located in Sacramento at the Morse facility and will require travel to other facilities within the North Valley.

Kaiser Permanente conducts compensation reviews of positions on a routine basis.  At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status.  Such changes are generally implemented only after notice is given to affected employees.

Consistently supports compliance and the Principles of Responsibility  (KP’s code of conduct) by maintaining confidentiality, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal and State laws and regulations, accreditation and licensure requirements, and KP policies and procedures. 

In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.