|Job Title:||RN Discharge Call Nurse - PRN (As Needed)|
|Department:||Discharge Call Center|
To deliver world-class healthcare for a community exceeding 600,000 people, WellStar is more than 11,000 strong to meet the health demands and needs of our communities. With five unique hospitals, over 1,000 beds, and a strong Physicians Group, WellStar has become a shining example of what’s possible when talented, passionate people dedicate themselves to making a difference in the industry and in the communities we serve.
Join the team Named one of the Top 100 Companies byWorking Mother Magazine
Makes telephone contact with patients within 24-48 hours after discharge to assess patient satisfaction, evaluate patient education, determine patients' compliance with discharge instructions, also identifies trends that may require improvement of practice, quality of patient care or hospital processes. Represents Administration to WellStar patients, families, and visitors in communicating relevent policies, responding to conflict situations, and providing service recovery. Responds to difficult customer service situations and supports families and staff. At all times, models exemplary customer service and professionalism.
Required Minimum Experience: Minimum 5 years current experience direct patient care in Inpatient acute-care.
Required Minimum Skills: Proficient in MS Word, PowerPoint, Excel and Access. Exemplifies superior level of customer service.
Required Minimum Education: Associate's Degree in Nursing. Bachelor of Nursing (BSN) preferred.
Thank you for your interest in WellStar.
We are an equal opportunity employer.