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Accolade Health Assistant – Become a Health and Wellness Advocate!

Accolade Type Full time Posted 8/5/2014
Salary - n/a - Starts 2/1/2015
AZ - Arizona (All) - Scottsdale Referral HA-AZ    

Are you ready for a new challenge? Do you want to make a difference in peoples’ lives in 2015! We are hiring for February 2015!

As an Accolade Health Assistant, you will have the opportunity to become a trusted and reliable resource who assists our clients with any issues related to their health and health benefits, wellness education, and disease management. You will have the ability to provide caring and compassionate customer service to those individuals who are in need of it the most.

 Responsibilities:

  • Engaging with clients and building trusting relationships with them

  • Answering inbound calls and placing outbound calls related to various topics such as: benefits and claims questions, problems and escalations, medical education and counseling, and medical treatment decision support

  • Act as the client’s advocate for organizing activities and resources that will enable them to get the right care at the right time

     

Qualifications:

  • Bachelors’ Degree OR 5+ years’ of relevant, progressive experience
  • Computer literacy at an intermediate or advanced level

Desired Personal Characteristics

  • Genuine compassion for others

  • Superior interpersonal skills: communication, engagement, listening

  • Possess superior ingenuity, judgment, and problem solving skills

  • Flexible with a high tolerance for ambiguity

  • Ability to self-reflect and the capacity to accept and utilize feedback

  • Bilingual skills helpful – but are not required

 

Desired Professional Experience in One of the Following:

 

  • Social Services
  • Wellness/Health Education
  • Claims and Health Benefits
  • Behavioral Health
  • Customer Service
  • Patient Advocacy
  • Care/Case Management or Coordination

 

 Here at Accolade we offer a warm culture and a competitive compensation package to include healthcare, 401k, disability, and life insurance.

 

Apply now and you will receive an email inviting you to complete the next step in our recruitment process.

 

 

 

 


apply now

Contact Information

Accolade
Accolade Accolade
Scottsdale, AZ
Scottsdale,AZ
85255
Ph: 866-827-3072
E-mail