Clinical Program Coordinator
SUBTITLE:Spine Program Clinical Coordinator / Nurse Navigator
Coordinates clinical program development activities to support the strategic growth goals for the assigned Legacy Medical Center. This includes development activities that promote programs of the assigned Legacy Medical Center. Responsible for understanding market data analysis, planning, implementation, maintenance and evaluation of initiatives to increase volume to services and programs. Works to integrate services and outreach activities to maximize our efficiency and increase patient referrals. Plans, participates in and has oversight for community events and physician office educational opportunities. Develops, implements and evaluates a plan to maintain excellent relationships with referring physicians and facilities. Works collaboratively with designated medical leaders, program directors, managers and staff to develop, implement and evaluate outreach goals. Provides patient education as necessary.
The Spine Program Clinical Coordinator will enhance patients’ overall experience by developing and facilitating a systems approach to care delivery across the continuum for a new comprehensive spine program offering virtually coordinated spine care services delivered by a multidisciplinary team of specialists.
The Spine Program Clinical Coordinator will be responsible for managing new patient referrals, coordinating the care/services for patients in the Spine Program, providing appropriate patient/family education, ongoing tracking of patient progress and response to treatments, managing clinical outcomes data and other program performance metrics, developing relationships with referral network, providing outreach to referral sources, developing and providing education to clinical staff as well as the community.
The Spine Program Clinical Coordinator will collaborate closely with the multidisciplinary team to expedite care and optimize patient outcomes and will also assume a leadership role in planning and implementing clinical initiatives to improve quality, efficiency and cost of care delivery.