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Spine Program Clinical Coordinator / Nurse Navigator

Legacy Health Type Full time Posted 7/23/2014
Salary - n/a - Starts 9/22/2014
OR - Oregon (All) - Portland Referral - n/a -    
Job Title:  Spine Program Clinical Coordinator / Nurse Navigator
Work Location:  Good Samaritan Medical Ctr campus - NW Portland OR
Department:  Neurosciences
Shift:  Day
Status:  Full time benefited, 36-40 hrs/wk
Budgeted Hrs/Wk:  40
Hours:  8-4:30
Work Days:  Mon-Fri, no weekends
Job Number:  14-1687
Salary Min:  33.66
Salary Max:  50.15
Shift Differentials:  
Bonus/Relo Eligible:  
Critical To Fill:  
Union:  Non-union
Job Code:  06534
Job Description: 

Clinical Program Coordinator 

SUBTITLE:Spine Program Clinical Coordinator / Nurse Navigator


Coordinates clinical program development activities to support the strategic growth goals for the assigned Legacy Medical Center. This includes development activities that promote programs of the assigned Legacy Medical Center. Responsible for understanding market data analysis, planning, implementation, maintenance and evaluation of initiatives to increase volume to services and programs. Works to integrate services and outreach activities to maximize our efficiency and increase patient referrals. Plans, participates in and has oversight for community events and physician office educational opportunities. Develops, implements and evaluates a plan to maintain excellent relationships with referring physicians and facilities. Works collaboratively with designated medical leaders, program directors, managers and staff to develop, implement and evaluate outreach goals. Provides patient education as necessary.


The Spine Program Clinical Coordinator will enhance patients’ overall experience by developing and facilitating a systems approach to care delivery across the continuum for a new comprehensive spine program offering virtually coordinated spine care services delivered by a multidisciplinary team of specialists.


The Spine Program Clinical Coordinator will be responsible for managing new patient referrals, coordinating the care/services for patients in the Spine Program, providing appropriate patient/family education, ongoing tracking of patient progress and response to treatments, managing clinical outcomes data and other program performance metrics, developing relationships with referral network, providing outreach to referral sources, developing and providing education to clinical staff as well as the community.


The Spine Program Clinical Coordinator will collaborate closely with the multidisciplinary team to expedite care and optimize patient outcomes and will also assume a leadership role in planning and implementing clinical initiatives to improve quality, efficiency and cost of care delivery.  

Job Qualifications: 



Bachelor’s Degree in Nursing required. 


Minimum five years of experience in acute care nursing with progressively more responsible clinical experience specializing in the care of spine patients required. Three years in project management/coordination, community event planning, physician engagement, and team leadership. Experience with data analysis and management and proficiency in Microsoft Office (Word, PowerPoint, Excel). Experience in successful collaboration with physicians and other healthcare professionals. Experience with marketing hospital/healthcare programs.

Disease-specific program development experience preferred. Case management experience preferred. 


Licensure/Certification:Current applicable state RN licensure.



  • Ability to maintain positive interpersonal relationships and strong communication skills with colleagues, physicians, patients, families, other healthcare facilities and our community.

  • Ability to work within teams.

  • Strong coordination and organizational skills; project management/coordination skills.

  • Knowledge of the patient/family experience across the surgical continuum.

  • Ability to problem-solve and prioritize multiple projects.

  • Demonstrate professional demeanor at all times as a representative of Legacy to physicians and the community.

  • Ability to handle multiple demands and to respond to rapidly changing priorities.

  • Strong judgment skills to effectively make appropriate decisions.

  • Leadership ability to work with director, manager and physicians to accomplish objectives of the program and the organization.

  • Strong organizational skills that demonstrate ability to both function independently and work closely with director, manager, physicians and staff in a team approach.

  • Knowledge of marketing systems.

  • Demonstrate flexibility and adaptability to accomplish the objectives of the program.

  • Knowledge in data management and standard desktop applications.

  • Strong written and verbal communication skills.

  • Knowledge and experience with creating, editing, troubleshooting and presenting MS PowerPoint and other software/technology presentations.




Follow guidelines set forth in the Preferred Employee Profile.