Jobs Home > ICU/CCU > MA - Massachusetts (All) > MetroWest Medical Center > Clinical Coordinator

Clinical Coordinator

MetroWest Medical Center Type Full time Posted 7/16/2014
Salary - n/a - Starts 9/16/2014
MA - Massachusetts (All) - Natick Referral - n/a -    
Clinical Coordinator
Req #:9503
Schedule:Full Time
Hours:40 hrs/wk
Contact Information:

Job Details:

The MetroWest Medical Center is the largest healthcare system between Worcester and Boston and is committed to meeting the health care needs of the MetroWest region by providing advanced care with a community touch. The 319-bed regional health care system includes Framingham Union Hospital, Leonard Morse Hospital in Natick and the MetroWest Wellness Center.


We are seeking a Clinical Coordinator with ICU experience! 

Under general supervision of the Nurse Manager, the Clinical Coordinator assists in coordinating the work flow of the unit. Ensures quality and safe delivery of care to patients in the following age groups: All ages; Neonate; Infancy; Toddler; Preschool; School age; Adolescent; Adult; Geriatric.

General Summary

Under the direction of the patient care director, assumes a leadership role in the overall functioning of the unit. An experienced Registered Nurse, who in addition to providing direct patient care, is accountable for facilitating an interdisciplinary approach to patient care, patient flow, staffing, resource utilization, and problem solving. Assists the patient care director in monitoring and evaluating staff performance based on established standards of care.


Clinical Excellence

Assists staff in applying the nursing process in the management of patients with complex needs.

Demonstrates accountability for patient care delivery and promotes accountability among all staff.

Promotes high work standards and quality performance of self and other staff members. Holds self and others accountable.

Provides expert nursing care to a select group of patients. Acts as a resource to nursing staff and students.

Supports and participates in collaborative rounding within an interdisciplinary framework of care

Assists in identifying educational needs of the unit staff and works collaboratively with Professional Practice Department.

Responds to changes in the internal and external environment that impact patient care

Participates in annual competency development

Up-dates nursing policies to reflect current practice

Patient and Family Centered Care:

Demonstrates the principles of exceptional patient experience that has the following characteristics:

Patient centered

Safe, effective and timely

Equitable and efficient

Communication and shared information


Partnership with patient and family that enhances their independence and control

Anticipates and solves patient clinical and customer service needs while addressing long term solutions

Facilitates communication and collaboration with co-workers, other disciplines and other departments in identifying customer service needs.

Ensures staff acknowledge the patients, makes amends and promotes service recovery.

Implements action plans that will improve or enhance the patient experience.

 Conducts medical record reviews and patient care rounds to ensure that population specific care is delivered to patients.



Provides and monitors staffing based on established budget.

Coordinates unit based staffing assignments on a shift basis to achieve high quality and cost effective care.

Demonstrates patient first and cost effective approach to patient care in terms of equipment, staff, supplies and all other resources.

Anticipates staffing needs for subsequent shifts and makes necessary arrangements for coverage.


Human Resources

Accountable for the coordination of care on the unit to achieve desired outcomes while delegating tasks and assigning care based on individual or group strengths and potential.

Provides ongoing feedback to Patient Care Director re: staff performance and gives input into annual performance evaluations of nursing staff.

Holds staff accountable to practice according to established standards


Safety and Regulatory

 In collaboration with Security assures safety and security of staff, patients and others.

Monitors clinical practice and addresses safety regarding nursing practice, environment and equipment.

Participates in environment of care rounding in addition to Tracers

Familiar with service line metrics/dashboards in striving to provide safe and appropriate care along with best practices

Conducts random audits on new nursing work flows, nursing documentation, and new programs

Supports Vanguard Safety for Life initiatives

Holds staff accountable for reporting unsafe practices using established MWMC channels


Leadership/Professional Development

Champions new initiatives and helps in unit/departmental or hospital wide committees/task forces.

Supports opportunities for professional growth and development of staff

Supports and participates actively as a member of the Shared Governance model

Supports and is involved with the Preceptor Program, developing our nurses of the future

Participates in orientation/preceptor conferences

Responds to requests for assistance regarding educational needs

Communicates with Professional Practice Department re: educational and developmental needs of staff

Maintains responsibility for personal professional growth and development.

Demonstrates effective 2 way conversation with staff.



Current Massachusetts RN license

Associates Degree/Diploma with certification in area of specialization or matriculation in a BSN program, BSN preferred

3 years of clinical nursing practice

Special Skills/Knowledge

Proficient with customer service principles and patient and family centered care

Excellent verbal communication skills and evidence of collaborative practice (SBAR)

Demonstrates excellent teamwork and collaboration and maintains high standards of professional practice

Previous supervisory experience helpful

Understanding of JCAHO and regulatory standards





1.   Ability to communicate face to face with individuals; communicate via call system with individuals; communicate via telephone with individuals; read, write, speak and understand the English language



1.   Ability to hear heart, lung and bowel sounds; blood pressure, and fetal heart sounds using stethoscope; respiratory sounds without stethoscope; patient verbalizations — speech, crying, moans, etc; monitor alarms, fire alarms, positive pressure room alarms.



1.   Requires (Near/Far/Depth/Color) vision for patient assessment, charting, computer use, lab tests, read monitors, injections, vitals, blood draw, measurements



1.   Ability to vertically/horizontally transfer objects weighing up to 10 lbs from 69 inches to 26 inches, up to two times an hour for a distance of up to 150 feet without mechanical assistance. (example: Linens)

2.   Ability to vertically/horizontally transfer objects weighting up to 10 lbs from 8 inches to 30 inches, up to five times an hour for a distance of up to 5 feet without mechanical assistance. (example: Charts)

3.   Ability to vertically/horizontally transfer objects weighing up to 15 lbs from 17 inches to 28 inches, up to once an hour for a distance of up to 5 feet without mechanical assistance. (example: P&P Manual)

4.   Ability to vertically/horizontally transfer objects weighing up to 20 lbs from 45 inches to 26 inches, up to once an hour for a distance of up to 200 feet without mechanical assistance.  (example: Oxygen Tank)

5.   Ability to vertically/horizontally transfer objects weighing up to 20 lbs from 33 inches to 26 inches, up to once an hour for a distance of up to 200 feet without mechanical assistance. (example: Monitors)



1.   Ability to push/pull IV poles and Blood Pressure machine for patient care. Must be able to horizontally transfer IV poles and Blood Pressure machine requiring a force of up to 1 lb., up to ten times an hour for a distance up to 50 ft.

2.   Ability to push/pull crash cart or wheelchair (with patient). Must be able to horizontally transfer wheelchair and crash cart requiring a force up to 10 lbs (total weight of 250 lbs), up to once an hour for a distance up to 200 ft.

3.   Ability to push/pull gurney with patient. Must be able to horizontally transfer gurney requiring a force up to 35 lbs (total weight of 410 lbs), up to once an hour for a distance up to 200 ft.

4.   Ability to push/pull patient bed (with patient). Must be able to horizontally transfer patient bed (2 man ) requiring a force up to 38 lbs (total weight of 713 lbs/2 =357 lbs.) five times an hour for a distance up to 50 ft.

5.   Ability to push/ pull patient on bed sheet from gurney to bed, bed to gurney, and sit patient upright in bed. Requires upper body forces up to 45 lbs, up to five times an hour.

6.   Ability to lift and transfer patient from bed to wheelchair, and wheelchair to bed. Requires upper body forces up to 50 lbs, up to six times a day.

7.   Ability to turn patient side to side in bed and boost up in bed. Requires upper body forces up to 50 lbs, up to six times an hour (one time in ten minutes).



1.        Ability to climb stairs up to 80 steps an hour in a twelve hour time period.




1.   Ability to perform bilateral coupling forces up to 5 lbs, up to ten times an hour for paperwork and patient care.