Thank you for considering a career with Froedtert Health! Please review the following details of this position. If you meet the requirements and qualifications for this opportunity, you are encouraged to apply.
This position islocatedin US:WI:MILWAUKEE at ourFROEDTERT HOSPITALfacility.
TheFTE (full time equivalent)for the position is:FTE: 1.000000
TheShiftfor the position is:Shift: 1
Please review the brief description of the responsibilities for this position. A complete job description will be provided to candidates scheduled for an interview.
Job Summary: The Cancer Center Financial Navigator is a dedicated member of the Cancer Center Financial Services team that is responsible for a large patient base. Responsibilities are to provide financial information and assistance to all new patients who are candidates for treatment, throughout the continuum of their care, as educators, advocates, and liaisons to our health care system and payers in order to ensure the best financial outcomes for patients and the institution. The role of the financial navigator is to assure the financial viability of treatment throughout the continuum of Cancer Center care. This includes working with patients to understand their insurance coverage (including inpatient, outpatient, prescription, housing, travel, etc), helping find insurance coverage for patients, collaborating with resources from the Specialty Pharmacy and Radiology, navigating the Insurance Marketplace and working with the team on disability, financial assistance, etc. Other duties as assigned.
Experience - Two years experience in a healthcare related field is required. Experience in managed care or other health insurance environment is preferred. Exemplary customer service skills are preferred.
Education - Bachelor's degree in Social Work, Psychology, Business related field, or Nursing is required. Master's degree in Social Work, Psychology, Business, or Nursing is preferred.
Special Skills - High degree of organizational skills and excellent communication skills; ability to work independently and take programmatic initiative. Knowledge of health insurance guidelines, programs and plans; patient assistance programs, co-pay assistance programs, Medicare, Medicaid health plans, COBRA guidelines and the ability to find new programs that could assist patients with their financial needs.
We are proud to be an Equal Opportunity Employer. As a federal contractor/subcontractor, we take affirmative action in employment based on race, sex, disability and status as a protected veteran. We welcome protected veterans to share their priority consideration status with us at 414-777-1680. We maintain a drug-free workplace and perform pre-employment substance abuse testing.