|Job Title:||Manager, Nursing (RN)|
|Area of Interest:||Nursing|
|Location:||Pico Rivera Clinic|
|City:||Pico Rivera - 90660|
|Positon Type:||Full Time - Regular|
|Overview:||This position is responsible for the administrative and business management of the assigned clinic. for This position will oversee patient care services including the planning, development, implementation and evaluation/improvement of clinical care services/programs. This position also implements, maintains and evaluates clinical and patient care practice standards, budgets and staff development. Also, this position manages operations and services that add value and are integrated with nursing standards of practice, service priorities and performance/outcome measures, as well as with strategic, business and organizational goals/objectives.|
1. Oversees patient care services including the planning, development, implementation and evaluation/improvement of clinical care services/programs.
2. Manages outpatient programs, services, operations in order to deliver quality nursing services and outpatient care which are integrated with business plans and meet or exceed cost, quality, clinical and utilization standards and performance measures.
3. Achieves integrated services across the continuum of care and manages and ensures continuous improvement of all clinical practices, services, and operations by designing and implementing systems, processes and methods to evaluate and improve patient care.
4. Plan, participates in development of, and deliver staff educational programs to enhance the staff clinical/management expertise.
5. Participates as part of management team in formulating, implementing and evaluating business plans/strategies and new models/methods of service delivery for clinical care services.
6. Ensures quality patient outcomes for key areas of responsibility (i.e.,Healthcare Effectiveness Data and Information Set (HEDIS), preventive care and ‘meaningful use’).
7. Ensures patient care staff provides the highest quality of care in compliance with Nurse Practice Act, TJC, NCQA, federal, state and local requirements.
8. Collaborates with physicians, nursing and other health care providers in establishing, implementing, and maintaining patient care and quality service standards to meet members' and internal clients' expectations.
9. Conducts audits and oversees health plan and regulatory compliance
10. Acts as a patient advocate resolving patient care issues.
11. Designs and evaluates processes to improve systems and patient care results across the continuum of care.
12. Provide input to budgets and monitors financial performance and identifies and implements strategies to reduce costs and improve quality.
13. Participates in development of, implements, and monitors departmental policies and procedures which support the organization's goals and business objectives and ensures they are met.
14. Coordinates delivery of Patient Care Medical Home services.
15. Participates in development of processes to screen, interview, hire, train, and maintain the competency of all department staff.
16. Perform all other related duties as assigned.
|Skills and Abilities:|
1. Excellent time management, motivational, teaching, mentoring and supervisory skills.
2. Thorough knowledge of practice management guidelines, City, County, State and Federal regulations as they relate to Outpatient clinics.
3. Ability to work comfortably at all levels of the organization.
4. Good oral and written communication and presentation skills.
5. Computer literacy in Microsoft word/excel/power point.
6. Ability to work effectively with a diverse population/cultural differences.
7. Bilingual English/Spanish/Cantonese preferred.
1. Bachelor’s degree in Nursing required. Masters degree in nursing, health services, business administration or management preferred.
2. Current valid license as a registered nurse through the California Board of Registered Nursing required.
3. Minimum of 4 years experience in clinical care management or other related clinical management experience also required.
4. Demonstrated interpersonal and communication skills; knowledge of clinical care practices, operations and local, state and federal regulatory standards.
5. Prior experience with an Electronic Health/Medical (EHR/EMR) system preferred.
6. Must maintain current CPR/First Aid Training.