Customer Relations Nurse - Home Health - 14-0373
Category: Nursing/Patient Care
Department: 17431 - Home Health
Schedule: Days, weekends as neededDescription: Reporting to the Home Care Office Supervisor, is responsible for referral assessment and intake, professional communications regarding patient care, and triage of incoming phone calls.
1. Diploma in Nursing required, Bachelor’s Degree preferred in Nursing or a healthcare related field with extensive knowledge of medical terminology and disease processes.
2. Professional licensure in the State of Illinois.
3. Minimum of two years home care experience required.
4. Knowledge of financial reimbursement systems, including Medicare and managed care.