In the role of Patient Education Coordinator, you will work in collaboration with a multidisciplinary health care team to coordinate, facilitate and manage a variety of patient education activities. You will ensure the assessment, planning, implementation and evaluation of existing patient education programs and the development of future programs. Further, additional duties will include, communication and participation with departments, hospital-wide and external committees and agencies, consulting with management on quality assurance and research activities. Lastly, you will be expected to report on the progress of education initiatives.
Job Responsibilities Include:
- Performs a comprehensive assessment of patient and family education needs with focus on improved patient care and satisfaction. Reports on results to management.
- Tracks results of educational programs and reports on improvements and/or deficiencies. Develops assessment tools to properly evaluate program activities and results.
- Develops and implements overall plan for patient education programs. Collaborates with departments in the creation and updating of resources (CCTV, Micromedex) and educates staff in all new educational policies and procedures.
- Provides education to staff as it relates to patient and family education. Identifies learning needs and provides in-service programs to meet needs.
- Promotes personal and professional growth by attending and participating in Health System and professional committees and meetings. Acts as Chair for patient education committee.
- Updates management regarding all patient and family education activities. Supports unit based Performance Improvement activities, promotes departmental compliance with policies and procedures and participates in unit Quality Improvement programs.
- Participates in the orientation process by educating new staff regarding patient and family education programs. Maintains related documentation.
- Bachelor's Degree in Nursing, required. Master's Degree in Nursing, required.
- Current license to practice as a Registered Professional Nurse in New York State.
- Minimum of five (5) years clinical nursing experience, required. One (1) year education experience, preferred.
- IBCLC certification required.
- At least one (1) year of experience in Lactation Consulting and Prenatal education required.
Transforming care, optimizing patient satisfaction and creating better patient outcomes are just some of the things our talented team members are doing at North Shore-LIJ each and every day. As a culture committed to providing our customers with the highest quality service, we stand behind our core values: Patients first; Caring; Excellence; Innovation; Integrity and Teamwork. It is our commitment and our culture that sets us apart from others and is the cornerstone of everything we do. Join an organization whose team members are valued, cared for and offered continuous opportunities to grow. Click on the link to learn more about us: www.northshorelij.com/goals
Please note: North Shore-LIJ is a smoke-free environment. Smoking and the use of tobacco products is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. Free smoking cessation programs and quit medications are offered to team members who wish to quit through the North Shore-LIJ Center for Tobacco Control.