Date:Feb 21, 2014
Location:Lakewood, CO, US
Physical Location:SAH-ST ANTHONY HOSPITAL
Department Name:SAH NURSING ADMIN
Status:Part Time - Benefits Elig
Hours per Pay Period:40
Required Education:Bachelors Degree
Required Experience:Experience Preferred
Certificate/Licensure:Colorado RN License
Contact Information:Cori May
The Patient Relations Coordinator works across health disciplines, hospital departments, and the health care continuum to promote optimal patient/family relations. Responsibilities include providing intervention and advocacy, consulting with managers/directors on complaint cases, and coordinating grievances relating to quality of care issues. Will report directly to the Manager of the Patient Safety Department.
Bachelor’s degree in related field required. Master degree in related field preferred.
4 years experience as an RN, with 1-2 years in a medical-surgical or critical care setting preferred.
At least 1 year experience relating to conflict/complaint resolution with patients, families, and/or staff.
1 year experience collecting and/or using data for performance improvement purposes.
Patient education experience and/or experience working with patients/families in the community is highly desirable.
License/Certifications (i.e., RN, BLS, ACLS)
Current RN License, State of Colorado
Centura health is an Equal Opportunity Employer