CLINIC SUPERVISOR - PT CARE GENERAL - SFTV - 1.00FTE - 80HRS/PP - 1ST SHIFT - JACKSON HEALTH CENTER - JACKSON, WI
|Department:||WEST BEND CLINIC PT CARE SERVICES - 20492|
|Job Type:||Scheduled Full Time|
|Regular Scheduled Hours:||MON-FRI 8:00AM-4:30PM|
|Number of Scheduled Hours per Pay Period (2 weeks):||80|
|Position Location:||Jackson Clinic|
Job Summary: Is responsible for the supervision and coordination of all activities related to department operations; assists in determining staffing requirements supervision of all levels of patient care staff schedules and evaluates the work performance of clinic personnel and enforce standards for quality and customer service. Assures that departments are working within the budget that was prepared and identifies and justifies variances from budget. Participates in the development implementation supervision and evaluation of department protocols with medical clinical and reception staff. Reviews productivity reports which may include: departmental visit reports patient access reports no show reports etc. Assures that providers and staff are aware of variances in these reports and works collaboratively with providers and staff to identify opportunities for improvements. Facilitates agreed upon changes to operationalize the recommended improvements. Supports physician quality initiatives and facilitates changes in staffing/workflow to enhance quality performance. Works with Service Excellence/Service Coordinators to respond to patient concerns to improve the patient care experience.
Education: Associate Degree in Nursing required Bachelors preferred.
Experience: Prior supervisory experience in Internal Medicine preferred 1 to 2 years clinic experience preferred. Current RN Licensure in the State of WI and current CPR.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.