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The Admission Liaison primary responsibility is to support the development of appropriate referrals by creating and sustaining educational and consultative relationships with referral sources in assigned accounts and to present VITAS services and philosophy to patients and families in a manner that results in the admission of appropriate patients who choose hospice services. Develop, implement, and evaluate quarterly and annual account plan to achieve goals by implementing strategies and actions which support the territory plan and goals for assigned accounts. Evaluate patients for hospice appropriateness (e.g. medical records review) as ordered by the physician. Obtain agreement for admission of referred patients and families who meet admission criteria and who make an informed decision about the services. Maintain clinical and professional competence with emphasis on expertise in clinical appropriateness and pain and symptom management, and eligibility requirements and the coordination of care. Take the initiative in developing effective relationships with senior management, admissions, and patient care colleagues.
Qualified candidates must have previous health-care sales or service experience preferred, as well as, previous hospital, physician practice, LTC or ALF experience preferred. Capacity to learn VITAS information systems. Demonstrated capacity to learn clinical knowledge as well as VITAS pain and symptom management guidelines. Strong presentation skills and excellent interpersonal skills. Knowledge of the principles of the education and consultative process with the ability to further develop these skills. Ability to support education activities with referral sources. Reliable means of transportation.
Bachelor’s degree preferred.