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Director, Outcomes Measurement

Cancer Treatment Centers of America Type Full time Posted 11/2/2013
Salary - n/a - Starts 4/16/2014
PA - Pennsylvania (All) - Philadelphia Referral - n/a -    

Director, Outcomes Measurement

Location:Eastern Regional Medical Center
Region:Philadelphia, PA
Department:419701 Quality and Safety-Mgmt
Employment Status:Full time
Shift Hours / Days:8am - 5pm M-F
Hours / Pay Period:80
Position ID:35704
Job Function:Management and Leadership


Director, Outcomes Measurement

We Fight Cancer: Care That Never Quits®

Cancer Treatment Centers of America® (CTCA®) delivers an extraordinary patient experience we callPatient Empowered Care®. We deliver state-of-the-art, high quality care through an integrative model where a team of experts puts patients at the center of their own care. Every day, you will help patients win the fight against cancer. Every day is challenging and rewarding beyond your imagination.

A Culture of Teamwork, Empowerment & Development

CTCA provides Stakeholders with exceptional support and easy access to a wide range of tools and resources they need to bring the best of themselves, every day. Our benefits, wellness, and compensation programs lead the market. Imagine access to your own personal health coach! We also provide extensive training and career development opportunities that encourage professional and personal growth—it is a point of pride. We empower our Stakeholders to deliver the highest standard of care, which we call the Mother Standard®.

The Director, Outcomes Measurement works with the Clinical Affairs Team to create and manage an operational infrastructure designed to capture outcomes information in real time across the CTCA enterprise.  The role will be supportive of the works underway by the Clinical Affairs and Science & Medicine Teams relevant to outcomes and will be responsive for fulfilling and maintaining data requirements consistent with CTCA’s Treatment Results Management Plan (TRMP), working in concert with leaders across the enterprise.  This entails working with key stakeholders to identify and document data requirements and use these requirements to build an effective data collection and analysis system.  This also includes working to ensure that the needs of multiple audiences interested in outcomes data (patients, consumers, payers, board members, leadership and clinicians) receive data in a manner enabling enhanced decision making and directing efforts associated with measurement meaningfulness, reliability, feasibility, communicability and scientific support.

Minimum Qualifications:

  • Graduate degree required in one of the following fields of study: healthcare administration, statistics/mathematics, nursing, research/public health, medical records or related health field.
  • Clinical background/knowledge required.  
  • Minimum of 5-7 years’ experience in healthcare outcomes management.
  • Strong organizational skills; strong verbal and written communication skills.  Comfortable working with ambiguity.  Knowledge of healthcare outcome management, quality management and research principles required.
  • Understanding of computer systems, architecture and design.  Knowledge of how to document and collect user requirements and translate them into an effective design.
  • Comfortable facilitating group meetings and preparing reports working with people of diverse backgrounds, including physicians.  Team-oriented.
  • Self-motivated, able to carry out assignments to completion and possess a high degree of ownership, responsibility, initiative and attention to details.
  • Comfortable working on multiple projects concurrently, interfacing with multiple stakeholders in various ways within set time constraints/deadlines.
  • Knowledgeable of project management and change management techniques.
  • Sufficient understanding of intellectual property law to work with the CTCA legal team and Rising Tide to ensure proper treatment of all tools and metrics created, adapted and/or shared.

The Best Place to Work

We call ourselves Stakeholders because we all have a stake in the care and success of every patient. Today, CTCA Stakeholders deliver healing and hope to patients fighting complex and advanced cancer in Atlanta, GA, Chicago, IL, Philadelphia, PA, Phoenix, AZ and Tulsa, OK. Each of our hospitals, and corporate entities, earned aBest Place to Workdistinction and receives numerous accreditations that celebrate our culture of clinical quality, innovation, high performance and wellness.

Beyond The Resume, What We Look For

We select people with talent—people who value working with others and thrive in an environment of continuous improvement. We are creative and resourceful problem solvers. We are inventors and innovators. As a CTCA Stakeholder, you makethedifference in the life of a patient.

Do you see yourself working with a passionate team in a dynamic, high growth environment?  Visitwww.cancercenter.com/careersto begin your journey.