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Implementation Services Manager

Execu|Search Type Full time Posted 10/24/2013
Salary $80,000-$90,000 Starts 4/17/2014
NY - New York (All) - Port Washington Referral - n/a -    
Implementation Services Manager
Location: Port Washington, NY
Salary: $80,000-$90,000
Experience: 10.0 year(s)
Job Type: Full-Time
Job ID: J121074

About the Opportunity

An Implementation Services Manager is now being sought at a major healthcare company on Long Island. In this role, the qualified Manager will be responsible for the overall direction, coordination, execution, control and completion of specific implementations ensuring consistency with company strategy, commitments and goals.

Company Description

Healthcare Company

Job Description

The Implementation Services Manager :

  • Creates and executes project work plans and revises as appropriate to meet changing needs and requirements
  • Identifies resources needed and assigns individual responsibilities
  • Manages day-to-day operational aspects of a project and scope
  • Manages cross functional team to ensure timely execution of implementation
  • Reviews deliverables prepared by team before passing to client
  • Effectively applies our methodology and enforces project standards
  • Prepares for engagement reviews and quality assurance procedures
  • Minimizes our exposure and risk on project
  • Ensures project documents are complete, current, and stored appropriately
  • Manages day-to-day client interaction
  • Sets and manages client expectations
  • Communicates effectively with clients to identify needs and evaluate alternative business solutions
  • Continually seeks opportunities to increase customer satisfaction and deepen client relationships
  • Builds a knowledge base of each client's business, organization and objectives
  • Successfully develops and executes client transition plan to Account Management prior to “go live"
Required Skills
  • 5+ years of experience successfully implementing Software Solutions in the Homecare or Healthcare industry
  • 10+ years of consecutive implementation experience
  • Experience with broad-based implementation projects managing multi-organizational end-users
  • Excellent communication and presentation skills
  • Experience in project management or equivalent
  • Knowledge of project management techniques and tools
  • Proficient in project management software