Performs a complete range of basic clinical, billing and clerical services in a medical office under the direction of a registered nurse or physician. Responsibilities include: greeting, receiving, and preparing patients; maintaining the examination areas; receiving and screening telephone calls; scheduling appointments; and coordinating patient flow. Performs phlebotomy and electrocardiography functions as needed.
EDUCATION High school degree or GED diploma is required, plus completion of an accredited Nursing or Medical Assistant or Practical Nurse program, or an approved EMT-Basic certificate program. Some advanced training in typing and office procedures and knowledge of medical terminology are also required. Requires the ability to read and write; and knowledge of grammar, and arithmetic including fractions and decimals. May require the use of standard office/medical equipment (i.e., typewriter, personal computer, data terminal, on-line printer, calculator, telephone, facsimile, copier, sterilizing equipment, blood pressure cuff, or tables); the preparation, comparison or checking of reports, records and related data; and basic use of formulas, charts, tables, drawings and knowledge of their application.
Required Certification, Registration, and/or Licensure Current CPR certification, plus certification or license as a nursing or medical assistant or practical nurse, or VA, DC or MD EMT-Basic licensure.
EXPERIENCE From 1 to 3 years experience required, such as secretarial or office experience demonstrating organizational skills and a working familiarity of office computers (typing and spreadsheets) and clinical procedures.