This position provides leadership and direction to the VillageHealth Nurses and Clinical Quality Supervisors.
In addition to supervisory responsibilities, this position will be responsible
for leading and/or actively supporting the execution of strategic initiatives,
process re-design, quality improvement, auditing processes and special
This position has supervisory responsibility and/or has input into
decisions concerning the recruitment, training, professional development, and
retention of teammates. Responsibilities include supervising the work of VHNs
- Develops and
maintains teammate’s schedules
- Provides daily
supervision, direction, mentoring, coaching, and performance management to
teammates according to DaVita’s performance management process,
- Ensures teammates provide high
quality customer service
- Addresses teammate relations
issues in a timely manner, escalating to Manager and People Services
Manager as appropriate and maintaining teammate performance records
Ensures teammates review daily, weekly and monthly key metrics to
identify trends or areas of focus
Provides consistent, visible and timely communication to team on
matters including but not limited to: team goals and objectives, progress
toward those goals, information that will keep teammates well informed on
issues and activities that impact their ability to carry out their job responsibilities
Ensures teammates maintain confidentiality of all patient,
teammate and company information in accordance with HIPAA regulations and
- Monitors team productivity and
progress of specific area job functions and goals
- Assists with staffing plans that
promote the most effective use of all teammates
- Develops and delivers audit
dashboards to direct reports and upper management during scheduled 1:1
meetings with corrective action plans as needed.
Provides new teammate training and ongoing support for department
processes, tools, computer applications, and company policies, procedures and
Provides new teammate training and ongoing support for existing
department teammates to ensure the appropriate tools, supplies, job aides,
system access, etc. is available; conducts monthly meetings with VHN and CQS
teams, or as required.
accurate and timely reporting of performance metrics to the senior
leadership team as required or scheduled
- Maintains reporting continuity,
integrity, and communication among analytical departments
- Champions the DaVita Mission and
Values both internally and externally
- Performs other duties as
assigned or required
- Travel may be required: up to
All About VillageHealth.
VillageHealth is a Strategic Business Initiative of DaVita and is comprised of a dedicated team of specially trained nurses and professionals providing integrated care management to patients with kidney disease throughout the US. We provide services to help improve the lives of our patients by working with them to prevent complications, reduce the number of avoidable hospitalizations and improve overall health.
Let's face it…the world of healthcare is dynamic and moves at the speed of light. Unlike many healthcare companies in the market today, we acknowledge that our teammates are our most important asset and we want to help them to feel fulfilled in their careers.
When you join the DaVita Village, you're joining a winning team. Through our commitment to training, growth and quality we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.
Here is what you can expect when you join our Village:
- A "community first, company second" culture based on Core Values that really matter.
- Clinical outcomes consistently ranked above the national average.
- Award-winning education and training across multiple career paths to help you reach your potential.
- Performance-based rewards based on stellar individual and team contributions.
- A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
- Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
degree in related field
years Clinical Experience; 3 years dialysis experience preferred
or other renal nursing accreditation
for states of practice as required
computer skills and proficiency in MS Excel, Word, Outlook, and PowerPoint
of 1 year related supervisory experience
Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
DaVita is proud to be an EEO/AA employer M/F/D/V.
We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.