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CE Home > Professional Issues > CE344-60 Staying Cool Under Fire: How Well Do You Communicate?
Advanced Practice Course
CE344-60c ·1.0 hr
Staying Cool Under Fire: How Well Do You Communicate?
Author: Maureen Habel, RN, MA

Grant Provider:

This course has been sponsored by an educational grant from Texas Health Resources and may be taken free of charge as a gift to the nursing community until February 28, 2009.

While participation in this educational activity is free to you, participant lists shall be made available to the sponsor of this module. By proceeding, you are agreeing to allow this organization to receive your demographic or survey information. Nursing Spectrum Continuing Education guarantees that the content of this educational activity is free from bias.

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Print Options:

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Objectives:


The purpose of this module is to provide nurses with information about how to manage workplace communication challenges. After studying the information presented here, you will be able to —

  • Identify three primary communication styles
  • Discuss ways in which men and women differ in their communication style and stimuli for anger
  • Discuss strategies that can be used to communicate with people who are upset or angry

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